L.S., Philadelphia, PA
We’ve had your 3.5″ vinyl plantation shutters in our home now for a year. Initially, I was very skeptical about purchasing vinyl shutters on the internet since I couldn’t go to a store and see a sample first hand. While checking for the best prices, I discovered manufacturers have different construction methods. I was especially disappointed with Hunter Douglas’ version of vinyl shutters as each louver had cheap looking end caps which created unsightly lines at each end. Since you had the lowest price of every internet site I’d searched, and because you advertised concealed louver caps, I decided to order one shutter for the smallest window, so I wouldn’t be out too much money if I hated it. I really love your product! The caps on the end are totally invisible whether the louvers are opened or closed. The internal structure of the panels is very sturdy, there’s no sagging. Parts fit together very beautifully, no gaps, clean lines. The finish looks like smooth painted wood! They were very easy to install. We’d bought the L-frame because our existing frames aren’t square and it was very easy to assemble. We bought more for the stairwell and they still look great, haven’t yellowed as advertised. All I need to do is vacuum the dust off. We paid 50% less than the wood composite shutters that Home Depot sells. And we definitely saved compared to your competitors vinyl product. It’s hard to believe you have the best prices and the best product, but I’m now a firmer believer! Additionally, your customer service is very friendly and competent. I’m back for more shutters and always recommend your product to anyone who’ll listen! Thanks a lot!